TY  - BOOK
AU  - Quinn M
AU  - Byron L
TI  - Superior Customer Service: The Prompt Approach to Success
T2  - -
SN  - 81-203-2936-8
PY  - 2006///
PB  - Prentice Hall of India Pvt. Ltd.
KW  - "Management, "Customer Attitude
N1  - -
ER  -