Sharma G K <br/><br/>
Service Quality Management: In Hospitality Industry 

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 - "vi, 185" 
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<br/><br/> - 
<br/><br/><br/>English 
<br/><br/><label>ISBN: </label>817594207X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>"Management, "Management