TY  - BOOK
AU  - Gustafsson A
AU  - Johnson M D
TI  - Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation
T2  - -
SN  - 81-265-0938-4
PY  - 2006///
PB  - Wiley India
KW  - "Management, "Economic Analysis
N1  - -
ER  -