000 00450nam a2200193Ia 4500
008 200826s9999||||xx |||||||||||||| ||und||
020 _a9-814-12622-5
100 _aKurtz D L
_928680
245 0 _aServices Marketing
250 _a-
264 _bJohn Wiley and Sons
_c2002
300 _a570
490 _a-
500 _a-
546 _aENG
650 _a"Management, "Services Marketing
_911449
700 _aClow K E
_928681
942 _cBK
999 _c16561
_d16561