000 00438nam a2200181Ia 4500
008 200831s9999||||xx |||||||||||||| ||und||
020 _a817594207X
100 _aSharma G K
_933818
245 0 _aService Quality Management: In Hospitality Industry
250 _a-
264 _bMangal Deep
_c2007
300 _a"vi, 185"
490 _a-
500 _a-
546 _aENG
650 _a"Management, "Management
_933819
942 _cBK
999 _c20114
_d20114