000 00507nam a2200193Ia 4500
008 200821s9999||||xx |||||||||||||| ||und||
020 _a81-203-1809-9
100 _aGosney J W
_98614
245 0 _aCustomer Relationship Management Essentials
250 _a-
264 _bPrentice Hall of India Pvt. Ltd.
_c2001
300 _a"xviii, 234"
490 _a-
500 _a-
546 _aENG
650 _a"Management, "Customer Relationship Management
_98615
700 _aBoehm T P
_98616
942 _cBK
999 _c4273
_d4273