| 000 | 00462nam a2200181Ia 4500 | ||
|---|---|---|---|
| 008 | 200821s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9788120335387 | ||
| 100 |
_aRai A K _98619 |
||
| 245 | 0 | _aCustomer Relationship Management: Concepts and Cases | |
| 250 | _a- | ||
| 264 |
_bPrentice-Hall Inc. _c2008 |
||
| 300 | _a247+xvi | ||
| 490 | _a- | ||
| 500 | _a- | ||
| 546 | _aENG | ||
| 650 |
_a"Management, "Customer Relationship Management _98620 |
||
| 942 | _cBK | ||
| 999 |
_c4275 _d4275 |
||