000 00488nam a2200181Ia 4500
008 200821s9999||||xx |||||||||||||| ||und||
020 _a9788120333260
100 _aShanmuga Sundaram S
_98624
245 0 _aCustomer Relationship Management: Modern Trends and Perspectives
250 _a-
264 _bPrentice-Hall Inc.
_c2008
300 _axix + 276
490 _a-
500 _a-
546 _aENG
650 _a"Management, "Customer Relationship Management
_98625
942 _cBK
999 _c4277
_d4277